BM
Bukeka M
1 reviews | Active since Aug 2024
12 Feb 2026, 06:31
OLD MUTUAL SIGNED ME UP FOR A POLICY THAT I DON'T KNOW OF
Old mutual is ****ming me. I found out that they have signed me up for a policy that I don't know of. For the past 2 months they have been deducting money from my persal, even this month my payslip shows that they still gonna deduct. I don't even know the people that are signed up under my name. I went to their office on the 21st of January and they said I will get feedback after 10 business days but I haven't gotten anything.
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Old Mutual's replyOfficial
12 Feb 2026, 08:18Good day Bukeka
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2026, 08:18
Official
Good day Bukeka
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management