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Andile S

1 reviews | Active since Mar 2025

13 Mar 2025, 12:32

OLD MUTUAL SIGMA

I am very terrified by old mutual ,they have listed me and I have never heard any credit or anything with them other than just an account.every time I apply for jobs outside old mutual,all my MEI forms state that i was listed and tried to contact them to no reply.I am struggling because i cant be employed now because of their block.this is been a struggle and they wont remove it..it says old mutual SIGMA under all my MIE verifications forms

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Replies (3)
Old Mutual
Old Mutual's reply13 Mar 2025, 12:41
Official
Good day Andile,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,

AS
Andile S's update13 Mar 2025, 12:54
Reviewer Update
its not doing me any good because I have lost so many opportunities, I had to investigate my self how was I being rejected all this long and only to find out it was all you.I need the block to be removed because I am still on the job market and still hunting so I dont see how this will help me if I should wait to get more and more rejections from the MIE verification system.why would they not reply me right away because I have been sending direct emails but no one seems to be wanting to help me.i need a direct email because this has been going on for a while now and its impacting me badley.I app**** for employment to another FSP and they asked me to follow-up about this as they waiting for feedback asap.my email is ***
Old Mutual
Old Mutual's reply13 Mar 2025, 13:11
Official
Dear Andile,

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Best regards,