OLD MUTUAL: show me my signature

<div>I have been on temporary transfer since Dec 2019, this after being on sick leave since April of the same year. That means I have not been receiving my payslips since early 2019. I recently added a few people to my existing Worker's Life funeral policy and requested my payslips from a colleague. To my surprise, there was a deduction of approximately R240 from my salary, siting O/M group schemes. I asked a friend who works for old mutual to check what the policy was about, she informed me that it was a funeral policy which i had taken out in June 2019. She the informed me that I had to go a branch to get more information. I DO NOT RECALL SIGNING UP FOR SUCH A POLICY. I visited a branch in downtown Witbank on the 22nd October to inquire about the policy only to be saddled with a rude old woman who was impatient and irritable. None of my questions were answered and i did not get what i went there to find out. I returned to that office on the 25th October, i was then assisted by a professional gentleman named Gavin, he explained the process and all possible outcomes for me step by step. The issue being, 1. I needed to see a policy schedule which i signed as proof that i requested this policy. 2. If no proof can be given, i would like to open a ***** case and have all the money deducted from me returned in full plus interest where possible. The ***** case was opened, and the policy cancelled and I was told I would be contacted to come back to the branch to give specimen signatures as well as complete a ***** statement. I received an sms a few days later asking me to come back to the branch for the above mentioned. Unfortunately, I found the same rude woman who did not let me sign anything except a confirmation of feedback received form. I asked her twice if she was sure that that was all I needed to do at the branch on that day, she kept pointing at the computer screen and insisted that that was all the system generated. I have not heard a word back from old mutual since. I have sent countless emails to various email addresses only to be sent from pillar to post, but no actual feedback has been given till now. I’d like proof of me having signed up for this policy or my money back with interest please.</div>