RH
Russell H

1 reviews | Active since Apr 2026

23 Apr 2026, 17:46

Old mutual shocking service

This is the worst company to deal with in terms of service. Over 12 months to transfer a RA across from them. Over 2 months to have a RA paid out when all paperwork has been received. They never get back to you. I can go on Stay far away . You will have nothing but frustration

0
Replies (1)
Old Mutual
Old Mutual's reply23 Apr 2026, 17:53
Official
Good day Russell,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management