SM
Sandra M
1 reviews | Active since Oct 2020
27 Oct 2020, 08:27
OLD MUTUAL SHOCKING
Absolutely shocking service from Old Mutual. It has been 3 months now and we are still struggling to get our pay out. IT has been one nightmare after another and nobody answers their phones or emails. Nobody comes back to you. For such a huge company, it is disgusting and they should be reported to whoever overseas the financial services board. We are now going to the ombudsman.
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Replies (2)
Old Mutual's replyOfficial
27 Oct 2020, 14:26Dear Sandra
We received your review of 27 October 2020.
We are sorry to hear about your service experience. We will investigate this matter and contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 27 October 2020.
We are sorry to hear about your service experience. We will investigate this matter and contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's reply27 Oct 2020, 14:26
Official
Dear Sandra
We received your review of 27 October 2020.
We are sorry to hear about your service experience. We will investigate this matter and contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 27 October 2020.
We are sorry to hear about your service experience. We will investigate this matter and contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
SM
Sandra M's updateReviewer Update
27 Oct 2020, 14:29Thank you.
SM
Sandra M's update27 Oct 2020, 14:29
Reviewer Update
Thank you.