Old Mutual Shares ***

Item: Old Mutual
Rating: 1

I send forms signed at FNB bank for changes for my residential address for Old Mutual Shares Reference Number : ********** 322 Now I having problems again with Old Mutual updating my record again. Never ending.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

22 Feb 2018, 19:05

Good day Paul

Thank you for the review.

Old Mutual Shares are administered by Link Market Services, not Old Mutual. Have you contacted them to update your address?

We will forward your complaint to Link Market Services in order for them to investigate and resolve with you directly.

Regards

Brent Sellidon

Complaints Management

Old Mutual's reply22 Feb 2018, 19:05

Official

Good day Paul

Thank you for the review.

Old Mutual Shares are administered by Link Market Services, not Old Mutual. Have you contacted them to update your address?

We will forward your complaint to Link Market Services in order for them to investigate and resolve with you directly.

Regards

Brent Sellidon

Complaints Management

's updateReviewer Update

22 Feb 2018, 20:31

The shares are issued by Old Mutual, I am not getting anywhere with share link services in getting my address changed that is why I am contacting you.

's update22 Feb 2018, 20:31

Reviewer Update

The shares are issued by Old Mutual, I am not getting anywhere with share link services in getting my address changed that is why I am contacting you.

Old Mutual's replyOfficial

05 Mar 2018, 11:58

Dear Paul

I refer to my email and the feedback from Link Services. We are not in a position to over rule their requirements. Their consultant will assist you further on receipt of the required documents.

Regards

Carol Olckers

Complaints Management

Old Mutual's reply05 Mar 2018, 11:58

Official

Dear Paul

I refer to my email and the feedback from Link Services. We are not in a position to over rule their requirements. Their consultant will assist you further on receipt of the required documents.

Regards

Carol Olckers

Complaints Management