OLD MUTUAL SERVICE IS TERRIBLE
I find it extremely ridiculous and upsetting that i have to go through such a lengthly process to withdraw MY MONEY!! Since 07th January you guys have asked me different documents for a withdrawal from my savings for less R300 5 signatures from the commissioner of oaths on one page for my own money? Signatures you never needed when you recruited me!!I am LIVID!!! Certified ID copies, proof of account, for a withdrawal from my own money? Over a month going back and forth. Everytime its a new request. You have no sense or urgency
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Old Mutual's replyOfficial
20 Feb 2025, 13:55Good day Yolanda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Feb 2025, 13:55
Official
Good day Yolanda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management