OLD MUTUAL **** SERVICE

On the 22 of May I closed my retirement fund with old mutual branch in Helen Joseph street and was helped by Karabo (who turned out to be useless). I was advised that the whole process would take 15 working day. I waited 20 days and returned for feedback and was advised that they had not submitted anything they apologized and advised that with in 5 working days the matter would be resolved...Nothing no calls no emails. I then contacted the call center and was advised by the supervisor Miller Malingozi that the matter would be resolved and that I would be contacted it now seems that the number he provided me with is no longer working. for years we pay these policies religiously yet it seems when we need then to do as intended, they are unable to deliver... I am deeply disappointed in old mutual I have always held them in high regard , thought them better then the ****s in the market yet these companies are all the same. Great promises made in the inception and total **** service when its time to pay my hard earned money back to me!!!!!