Old Mutual sending me up and down

<p>I have a 2-in-one policy with old mutual. i tried to withdraw money from it and the agent helping me made a mistake which i forgave. I was then told i should drive to a branch and fill in the forms and then when i got to the branch a consultant helping me realised there was no way i was going to get the money i need in time. Old mutual consultat and branch keeps sending me back and forth. I am seriously frustrated and angered by the entire situation. I went to the branch on time and now i have to suffer to get my money. </p> <p> </p> <p>Firstly they make a mistake, make me drive around to fix it and i am still left hanging with no help!!!!</p> <p> </p> <p>CASE NO: CE ********** </p>