AC
AC C
1 reviews | Active since Mar 2016
12 Dec 2024, 19:27
Old Mutual seems to discriminate against certain groups of people
Old Mutual seems to discriminate against certain groups of people. I went to one of their branches for financial advice, left my details, and no one even contacted me. But they spam you with sms's. Very disappointing to say the least.
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Replies (1)
Old Mutual's replyOfficial
12 Dec 2024, 19:45Hi, we’re sorry to hear about your experience and appreciate you bringing this to our attention.
We strive to provide all our clients with equal and attentive service, and it’s disheartening to learn that we missed the mark in your case. Your feedback is invaluable, and we will reachout to you and investigate what happened to ensure it doesn’t occur again.
Regards
Old Mutual Complaints Management
We strive to provide all our clients with equal and attentive service, and it’s disheartening to learn that we missed the mark in your case. Your feedback is invaluable, and we will reachout to you and investigate what happened to ensure it doesn’t occur again.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Dec 2024, 19:45
Official
Hi, we’re sorry to hear about your experience and appreciate you bringing this to our attention.
We strive to provide all our clients with equal and attentive service, and it’s disheartening to learn that we missed the mark in your case. Your feedback is invaluable, and we will reachout to you and investigate what happened to ensure it doesn’t occur again.
Regards
Old Mutual Complaints Management
We strive to provide all our clients with equal and attentive service, and it’s disheartening to learn that we missed the mark in your case. Your feedback is invaluable, and we will reachout to you and investigate what happened to ensure it doesn’t occur again.
Regards
Old Mutual Complaints Management