1 reviews | Active since Mar 2021
Old Mutual ******** people their provident funds
I was retrenched in Sept 2020 and my documents where submitted then. Every week I call old mutual and I am told to wait 5 days for my provident funds to show in my account. On the 18th of March I was told the money was reverse giving me reasons which don’t make sense. Then I was told To wait 48 hours.
On the 23 March I was told to wait 5 business days. Today out of curiosity I am told the funds are still awaiting authorisation and I must wait another 5 business days.
This is frustrating because I am now having a bad credit record since I am unemployed in this tough economic times. It has been a full 6 months waiting for my provident funds to be in my account.
I don’t even know where help will come from. This is unprofessional and inconsiderate of Old Mutual. This are complete ******** . Use other companies instead . I’ve even been to the branch they don’t how to help me. Nxa!!!!!!!!
I’m not looking for sympathy I want my money , you are only telling about you are sorry you not telling me about time lines of when I’m going to get my money , your reply doesn’t not show the commitment to resolve my problem, my ID number is *** my phone number is +*** please tell me who have you assigned to help get my money ,, my properties and my assets about to be repossessed , six months it’s a lot of time for someone to authorise the payment, your service poor and unprofessional
I’m not looking for sympathy I want my money , you are only telling about you are sorry you not telling me about time lines of when I’m going to get my money , your reply doesn’t not show the commitment to resolve my problem, my ID number is *** my phone number is +*** please tell me who have you assigned to help get my money ,, my properties and my assets about to be repossessed , six months it’s a lot of time for someone to authorise the payment, your service poor and unprofessional