LT
Lindiwe T

1 reviews | Active since Jul 2019

02 Nov 2019, 17:24

Old mutual ****

I canceled a policy which was in my name but not mine with old mutual in July. My money was returned into my account after I wrote a review about them here. The policy has started to deduct money from my salary again even though I filled in cancelation forms at their offices. I need my money back in my account again and the policy should stop deducting money from my account as it is cancel. So they claim. This is really uncalled for.

0
Replies (1)
Old Mutual
Old Mutual's reply04 Nov 2019, 07:16
Official
Dear Lindiwe Tshabangu
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Carol Olckers 
Old Mutual Complaints Management