1 reviews | Active since Aug 2018
OLD MUTUAL SAYS THEY HAVE THE RIGHT TO HARASS
Old mutual is harassing me each and every day....... I am on maternity leave and app**** for uif 3 weeks before my due date as you cant do it before 3 weeks before your babies due date. I am still awaiting payment from them and it has been 2 months today. Old Mutual Finance has been harassing me as from a month after I went on maternity leave. They said I must send them the proof of uif medical certificate and a proof that I dont get paid while on maternity leave through to ********** 963 on old mutuals whatsup number(I stll have the proof) they also confirmed that is recieved in the next day they phoned me again. I made a arrangement for R250 per month until I go back to work. Old mutual is calling me each and everyday. Why if I made a arrangment are this people calling me everyday asking for more money. Today the lady says to me "We are allowed to harass you everyday." I need this to be sorted out please. I also said to her they can call me once a month to make next arrangement. I have never heard that OLD MUTUAL have the right to harass you for money. At least I made an arrangent.
Dear Monique
Thank you for the review.
We apologise for the service experience and the matter is receiving attention.
We will arrange for a consultant to contact you for feedback.
Regards
Vuyani
Complaints Management
Dear Monique
Thank you for the review.
We apologise for the service experience and the matter is receiving attention.
We will arrange for a consultant to contact you for feedback.
Regards
Vuyani
Complaints Management
