KC
Kogi C

1 reviews | Active since May 2010

12 Oct 2016, 10:30

Old Mutual Sales ladies rip you off - what you ask for and what you get is just pathetic!

<p>I contacted your sales office to be told that I would have comprehensive cover for R157. Lo and behold- I know have three policies and three different amounts going off- I am battling to get a response from OLD Mutal since 1 July- all I get is refernce numbers and no responses- GSENQ ********** and CCC ********** 7 and GSENQ ********** - please cancel the policies for R44 and R177 and just leave my initial policy for R70 odd.</p> <p>I have emailed Kay Jardine as well with no feedback.</p> <p>If you guys can take the time to listen to the sales call- you will hear that I referred to my initial policy and wanted everything to be linked.</p> <p>All I want now is to have the two policies for R44 and R117 to be cancelled from inception and to have the refund processed within 5 working days.</p> <p><br />I am not impressed with the service at all.</p>

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Replies (2)
KC
Kogi C's update21 Oct 2016, 12:13
Reviewer Update

To date- these guys continue to rip you off.

and then they get consultants like "you don't get refund when you cancel funeral policies.Keatlaretse Ngamole
Call Centre Agent and "you don't get a refund when you cancel funeral policy " Keatlaretse Ngamole
Call Centre Agent.

so in essence Old Mutual stole money from me due to a mis-sale.

KC
Kogi C's update25 Oct 2016, 08:22
Reviewer Update

We can add another name to shame- OLD MUTUAL is just sad

Carin Coerecuis
Client Support Consultant