TM
Thapelo M

1 reviews | Active since Jan 2019

11 Feb 2025, 14:11

Old mutual SACCAWU provident fund complain

I recently got terminated at my workplace and i claimed my provident fund on the old mutual super fund, I've sent countless emails, I've called numerous times, they keep saying their going to escalate the matter but i still don't have my money, since the 22 nd of January 2025, it's been long, their service sucks, they don't follow up you always have to call them

0
Replies (2)
Old Mutual
Old Mutual's reply11 Feb 2025, 14:25
Official
Hi Thapelo

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management

Old Mutual
Old Mutual's reply11 Feb 2025, 14:25
Official
Hi Thapelo

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management