EB
Edith B
1 reviews | Active since Sept 2020
24 May 2025, 14:21
Old Mutual ****s provident fund savings
Old Mutual refusing to pay my provident fund savings components after I resigned. I did everything in April but when I called through I was told there’s nothing they can do.
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Replies (3)
Old Mutual's replyOfficial
24 May 2025, 14:23Good day Edith
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. Regards
Old Mutual
Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. Regards
Old Mutual
Complaints Management
Old Mutual's reply24 May 2025, 14:23
Official
Good day Edith
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. Regards
Old Mutual
Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. Regards
Old Mutual
Complaints Management
EB
Edith B's updateReviewer Update
27 May 2025, 16:09Where is my money? There’s no update still… I’m disappointed in this.
EB
Edith B's update27 May 2025, 16:09
Reviewer Update
Where is my money? There’s no update still… I’m disappointed in this.
Old Mutual's replyOfficial
27 May 2025, 17:00Hi Edith, we truly understand your frustration and disappointment, and want to sincerely apologise for the delay and lack of updates regarding your funds. We can assure you that we are following up regarding this.
Old Mutual's reply27 May 2025, 17:00
Official
Hi Edith, we truly understand your frustration and disappointment, and want to sincerely apologise for the delay and lack of updates regarding your funds. We can assure you that we are following up regarding this.