Old mutual' s pathetic service
I put up a claim on the 10 January 2020. Only to be sent from pillar to post for a feedback. I'm told I haven't submitted documents which I have an automated response confirming that they got the documents. I'll be taking this to the insurance ombudsman.
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Old Mutual's replyOfficial
02 Feb 2021, 10:39Dear Disebo M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply02 Feb 2021, 10:39
Official
Dear Disebo M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management