RA
Rudaybah A

1 reviews | Active since Jun 2020

11 Jun 2020, 21:32

OLD MUTUAL RIPPING PEOPLE OFF! PAYING INSURANCE AND THEN NOT GETTING PAID AT ALL

I am so disgusted in Old Mutual. I had 2 months left on my personal loan and I was paying insurance on my loan as well. I was then retrenched and sent my documents in numerous times to Old Mutual St Georges Mall Cape Town and now I keep receiving phone calls and emails about my outstanding debt. My insurance were supposed to cover for 6 months but I only had 2 months left on the loan. How pathetic that they are ripping people off like this and then make there names look bad. I will NEVER advise anyone to take insurance out on their loans as it will NOT be paid.

0
Replies (1)
Old Mutual
Old Mutual's reply12 Jun 2020, 12:53
Official
Dear Rudaybah Abrahams

I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.

Regards

Brent Sellidon
Old Mutual Complaints Management