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Phethile M
1 reviews | Active since Aug 2025
14 May 2026, 20:23
Old mutual rewards permanently blocked
Your service is very poor....you permanently blocked me from using old mutual rewards after months of attempting to do identity verification I've tried reaching out to you guys for months without any success now you're saying I've tampered with the identity stamp lies
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Old Mutual's replyOfficial
15 May 2026, 07:51Good day Phethile, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply15 May 2026, 07:51
Official
Good day Phethile, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management