SR
Smith R
1 reviews | Active since Jul 2020
25 Jun 2025, 07:44
Old mutual rewards not responsive
Old mutual rewards is totally useless and difficult to use. As customers we buy products thinking the rewards are easy to spend but it's so hard. Just allow us to take the cash.
I send an email to *** but no response to date.
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Replies (1)
Old Mutual's replyOfficial
25 Jun 2025, 08:12Good day Smith R,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Jun 2025, 08:12
Official
Good day Smith R,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,