SM
Sello M

1 reviews | Active since Sept 2023

06 Sept 2023, 08:43

Old mutual rewards is a **** they want statement with transactions if you are unemployed they refuse to help

I think they are running a **** am unemployed i sent my copy and id and statement they say they need my bank statement with 3 months transcation to reedeem free points now i asked y cause am not working they still wanted my account to have transcations but i did say am not working i think they are running **** i will make them trend and warn people

0
Replies (2)
Old Mutual
Old Mutual's reply06 Sept 2023, 08:45
Official
Dear Sello

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management
SM
Sello M's update25 Apr 2024, 16:35
Reviewer Update
Am still waiting i have sent documents again