VR
VISHAL R
1 reviews | Active since Apr 2018
17 Oct 2018, 09:20
Old Mutual Rewards forever offline
Old Mutual Rewards has been offline for a long period. When i called in they advised me to email my certified ID and Proof of Address which i duely did. It has been a month now and i still have the same offline status on their online rewards site. Very poor service.
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Old Mutual's replyOfficial
17 Oct 2018, 14:32Dear Vishal, I acknowledge receipt of your complaint and apologise for the poor service you have experienced.
This matter is being investigated and you will be contacted.
Regards
Carol Olckers
Complaints Management
This matter is being investigated and you will be contacted.
Regards
Carol Olckers
Complaints Management
Old Mutual's reply17 Oct 2018, 14:32
Official
Dear Vishal, I acknowledge receipt of your complaint and apologise for the poor service you have experienced.
This matter is being investigated and you will be contacted.
Regards
Carol Olckers
Complaints Management
This matter is being investigated and you will be contacted.
Regards
Carol Olckers
Complaints Management