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adam L

1 reviews | Active since Mar 2021

20 Sept 2022, 10:25

Old mutual rewards

The old mutual rewards program is a **** they rehire a lot from people and they don’t tell you that’s after you busy accumulating points, now I have money in the rewards program and I can’t even spend it cause they want certified copies not older than 3 months which is unreasonable. It’s n out even cash I wasted my data.

0
Replies (1)
Old Mutual
Old Mutual's reply20 Sept 2022, 10:27
Official
Dear Adam

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management