Old Mutual Reward Program Is ****!!!

This old mutual Reward program is **** 😤.

How can you let people do all these programs and not have a smooth way of claiming these rewards.

When I wanted to claim at Discem I was told, I now need to first submit ID and proof of address. ***. Do u not have this on Record on my account i have been banking with u people for years now????

Why would you even allow one to generate a QR Code if this is needed???

Strange this is, that the error message they displayed on at the till point even said ID and proof of address.

WAT A WAST OD TIME!??