JG
Jaco G
1 reviews | Active since Oct 2011
14 Jan 2026, 10:39
Old Mutual reply via mail is non-existent.
Don't expect feedback if you mail *** you will not be contacted.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
14 Jan 2026, 12:08Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Jan 2026, 12:08
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
JG
Jaco G's updateReviewer Update
15 Jan 2026, 12:28I opened an OM Bank; I will be closing it as the issue have not been resolved.
JG
Jaco G's update15 Jan 2026, 12:28
Reviewer Update
I opened an OM Bank; I will be closing it as the issue have not been resolved.
Old Mutual's replyOfficial
15 Jan 2026, 12:44Good Day Jaco,
We note your comments and frustration with your complaint. Please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments and frustration with your complaint. Please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply15 Jan 2026, 12:44
Official
Good Day Jaco,
We note your comments and frustration with your complaint. Please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments and frustration with your complaint. Please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management