P
Prince

1 reviews | Active since Mar 2021

30 Aug 2022, 18:30

OLD MUTUAL REFUSING TO PAY OUT

My father died in a car accident on the 6th of August 2022 and I have been trying to claim for my old mutual policy ever since... Each time I'm told of a new document that's missing and I do submit everything they ask for but Old mutual stories just don't end.

I have a feeling they don't want to make a payment and I have been a loyal client.. Very traumatizing and I am disappointed in their service.

My number *** ID *** Modjadji Matima

0
Replies (1)
Old Mutual
Old Mutual's reply30 Aug 2022, 18:32
Official
Dear Prince

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management 

Best regards,