Old Mutual refusing to close account
I got retrenched from work so as a result I can’t afford to continue with the investment and retirement policy I took out with old mutual...I asked them to close my account, they asked me to fill in the forms which I did, they never got back to me and now my account just got debited.
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Old Mutual's replyOfficial
02 Nov 2020, 10:25Hi Nozipho
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Nov 2020, 10:25
Official
Hi Nozipho
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,