1 reviews | Active since Jan 2014
OLD MUTUAL REFUSE TO TRANSFER MY MONEY OF GIVE ME POSITVE RESPONSE
since last review on 18/02/2025 had a reply with lots of promises from ARTHUR BENEKE (Dave Nel (--OCM***0--)
Sent: Wednesday, February 19, 2025 10:32AM Subject: RE: Hellopeter: D Nel Policy ***0 - Dave Nel (--OCM***0--)
Good day Mr Nel
Thank you for taking my call.
I have referred this matter to the relevant department.
I will provide you with an update on Friday. nothing happen on fryday send mail no monday Sent: Friday, February 21, 2025 1:17PM Subject: RE: Hellopeter: D Nel Policy ***0 - Dave Nel (--OCM***0--)
Good day Mr Nel
I just wanted to provide you with an update regarding this matter. Unfortunately, I am still awaiting feedback from the section 14 team. I have escalated this and expect a response by Monday for the latest.
I will provide you with further feedback by Monday, close of business. nothing on monday
now here we are again still waiting for my money to be transferred or a positive response absolutely TERRIBLE ANY SUGGESTIONS
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
