SM
SJ M
1 reviews | Active since Sept 2019
26 Sept 2019, 12:17
Old mutual refuse to release my 10years investment and I feel bul**** on my own money
I took up investment in 2009 when I started working for 10years. Between the investment I was allowed to do two withdrawals. Now when is time for my investment to mature I am told I can not withdraw the money I invested for 10years which they say is in restriction period? I withdrew my own money not old mutual money I had it with them for 10yrs. If I knew this, I should have saved my money in 32 days notice. Now I am self-employed and I need my money to secure my house from repossessed and I cant not have it. My financial advisors seem to be not so keen to push I get my money given the situation I am in as I need my money asap.
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Replies (2)0
Replies (2)Old Mutual's replyOfficial
26 Sept 2019, 13:34Dear SJ Mkansi
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply26 Sept 2019, 13:34
Official
Dear SJ Mkansi
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
SM
SJ M's updateReviewer Update
01 Oct 2019, 11:42Good day, I am still waiting to be contacted.
SM
SJ M's update01 Oct 2019, 11:42
Reviewer Update
Good day, I am still waiting to be contacted.
