KM
Kau M
1 reviews | Active since Oct 2018
22 Oct 2025, 08:19
OLD MUTUAL REFUSAL TO REINSTATE POLICIES
It's almost a year of fighting for OLD MUTUAL to reinstate my policies, it is clear that you drag this to offer a resolution of paying all due premiums before reinstatement knowing very well that it would be impossible to pay R30K plus.
Your strategy of responding to Hello Peter with promises is not working, as you try to give an impression that you are doing something mean while you seem to be hoping that your clients die during these games you are playing, and you don't get to pay.
Please do the right, and reinstate my policies
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Old Mutual's replyOfficial
22 Oct 2025, 08:37Good day Kau,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply22 Oct 2025, 08:37
Official
Good day Kau,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management