AT
Alude T

1 reviews | Active since Feb 2026

03 Feb 2026, 15:56

Old Mutual refund

Old Mutual life keeps appearing on my payslip without my knowledge deducting money . I went to the branch before they said will investigate but keeps on happening.

0
Replies (5)
Old Mutual
Old Mutual's reply03 Feb 2026, 16:43
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
AT
Alude T's update03 Feb 2026, 17:01
Reviewer Update
Okay , I’ll be waiting.
Old Mutual
Old Mutual's reply03 Feb 2026, 18:33
Official
Thank you. Our team will be in touch to assist.

Kind regards
Old Mutual Complaints Management
AT
Alude T's update03 Feb 2026, 19:12
Reviewer Update
Okay
Old Mutual
Old Mutual's reply03 Feb 2026, 19:27
Official
Thank you for engaging with us.