Old Mutual products sucks

I am currently insured with Old Mutual and one of the products I have is an Income Replacer with a 30 day waiting period. On the 01st of September I was booked off work until the 14th of October 2020, making it 6 weeks. A claim was lodge in September the 21st and it s now the 17th of October, still no reply. The same claim was submitted to FMI waiting period 14 days. My income with FMI for the month of September and October was settled in full. Shame on you Old Mutual. All potential clients out there be careful, Old Mutual service sucks!!!!! Suppose to be the biggest insurer in Africa, maybe yes but the worst service in Africa