KM
Khayalethu M
1 reviews | Active since Dec 2015
04 Mar 2025, 11:17
Old Mutual Poor service
Rating a 1 for a customer interaction and getting a follow up call worse than the initial call. Level of service is very poor, I just need someone to assist with getting my premiums up to date. I do not need attitude tttuuut
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Old Mutual's replyOfficial
04 Mar 2025, 11:22Good day Khayalethu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Mar 2025, 11:22
Official
Good day Khayalethu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management