ZE
Zee E

1 reviews | Active since Nov 2020

03 Oct 2023, 15:40

Old mutual poor service

I have requested Old Mutual to send my RA over to Glacier on 17 August 2023. They have specific time standards for doing this. It is 3 October and they are still confused about it and have not transferred my RA to Glacier, neither have they confirmed when this will be done. Poor on all levels. Spoke to me as a client as if I am an intermediary.

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Replies (1)
Old Mutual
Old Mutual's reply03 Oct 2023, 15:41
Official
Dear Zee

We are sorry to her about the service experienced. We investigate and contact you directly to assist. 
Regards Thabiet MintinOld Mutual Complaints Management