JO
Jacqueline O
1 reviews | Active since Sept 2014
11 Sept 2019, 12:04
Old Mutual Poor online service
Been contacting old mutual regarding a surrender for a policy but yet I constantly get back reply emails stating they cannot receive my documents or the email is too large. I dont have time to go to a Branch, I need this to be sorted.
You have to wait almost 30 mins for them to answer the call, terrible.
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Old Mutual's replyOfficial
11 Sept 2019, 12:44Dear Jacqueline
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply11 Sept 2019, 12:44
Official
Dear Jacqueline
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Carol Olckers
Old Mutual Complaints Management