ZJ
Zuko J

1 reviews | Active since Aug 2021

10 Sept 2021, 12:06

Old Mutual Poor and Pathetic

I wouldn't recommend anyone to take Old mutual Retirement Policy, last year I cancelled my policy with them and this year I tried to withdraw the money as I qualified to withdraw and even the customer service confirmed and they send me documents to submit. Documents were submitted in July and I kept calling for an update and I was told they are busy processing the funds, after 4 weeks they told me my money has increased by R0.29 they can't pay me.

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Replies (1)
ZJ
Zuko J's update14 Sept 2021, 09:38
Reviewer Update
Hi Coleen,

I am still waiting for a call from Old mutual still nothing. The service that I am getting is very poor and I regret investing in such a company.