GD
Gabriela D

1 reviews | Active since Jul 2023

11 Jul 2023, 00:01

Old Mutual policy payouts

We processed a claim for my father’s funeral policy in March and they have still not processed it. We went to our nearest branch and they made us redo the entire process, and a month later they still haven’t processed the money. They honestly have no compassion for their grieving clients.

0
Replies (1)
Old Mutual
Old Mutual's reply12 Jul 2023, 08:22
Official
Dear Gabriela

We are busy investigating the matter.

Thank you.

 Regards
Bilqees Carelse
Old Mutual Complaints Management