EG
Elizabeth G

1 reviews | Active since Apr 2021

22 Jul 2021, 12:36

OLD MUTUAL POLICY INCREASES - 20%!

To all South Africans

Be very sure when you do take out a policy for your loved one. We have been paying towards a policy for 30 years. The increase was generally 5 %. As pensioners is struggling in "South Africa" - we have just received above 20% increase which means another R2000.00 per month. Old Mutual knows, people look back and does not feel comfortable cancelling 30 years of payment. Just a warning: MAKE SURE YOU READ THE FINE PRINT. WILL NEXT YEAR BE 30%?

0
Replies (3)
Old Mutual
Old Mutual's reply22 Jul 2021, 12:39
Official
Good day Elizabeth 

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require any additional information.

Regards

Bilqees Carelse 
Old Mutual Complaints Management



Best regards,

EG
Elizabeth G's update22 Jul 2021, 13:39
Reviewer Update
Will inform the public if/when there is a reply.
Old Mutual
Old Mutual's reply22 Jul 2021, 18:33
Official
Good day Elizabeth

We received your update.  We are investigating this matter and will contact you to provide feedback.

Regards

Old Mutual Customer Complaints

Best regards,