NV
Nontsikelelo V
1 reviews | Active since Mar 2026
18 Mar 2026, 11:48
Old Mutual policy deduction
Old Mutual have been deducting money from my payslip with services I’ve never rendered from them. Last year they did the same thing, they refunded me some of the money and cancelled the services.
They have started deducting again, and I haven’t received the money from late last year.
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Old Mutual's replyOfficial
18 Mar 2026, 12:21Good day Nnontsikelelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply18 Mar 2026, 12:21
Official
Good day Nnontsikelelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,