ML
M L
1 reviews | Active since Aug 2017
31 Aug 2017, 16:48
Old Mutual Policy ******
On the 26th of July my husband cancelled his policy with Old Mutual, in writing, to his suprise, Old Mutual went and debited his account again on the 25th and 26th of August, numerous emails and written proof was sent to them to sort out this problem, with no avail, when contacting them telephonically, I have been informed that they need to speak to my husband before speaking to me, its been days, situation has not been resolved, money of a cancelled policy has not been returned.
A new consultant emails every time, but no one ever sorts out this problem.
Your service is pathetic.
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M L's updateReviewer Update
05 Sept 2017, 09:07Truly amazing, its been 5 days, no response from Old Mutual, emails where also sent to them, no response and no explanation as to why my husband was debited twice, at this point I feel it might be a good thing to contact a newspaper.
ML
M L's update05 Sept 2017, 09:07
Reviewer Update
Truly amazing, its been 5 days, no response from Old Mutual, emails where also sent to them, no response and no explanation as to why my husband was debited twice, at this point I feel it might be a good thing to contact a newspaper.