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clint V
1 reviews | Active since Dec 2023
29 May 2026, 09:02
Old Mutual Policy Claim
My lawyers handling my late wifes estate forwarded her policy to Old Mutual 2 twice in January 2026 in May 2026 i sent a mail to thier ombudsman and was told it was forwrded to the relevant department and they would get back its mow the 29 May 2026 and still no correspondence
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Old Mutual's replyOfficial
29 May 2026, 11:03Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 May 2026, 11:03
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management