Old Mutual - Policy
<p>It's been weeks now i am urgently waiting for feedback or communication from Old Mutual on my policy that I need to have to cancel as I need the funds. Everytime that I have to ask and request then they say on email my request will be answered within 2 working days up to date no one contacted me personally besides the consultant that I dealt with had to call them a numerious times as well. Still no luck. I am currently unemployed need money and is divorced. </p>
20 June 2017,
Today will be exactly more than 15 - 21 working days after my request was in early May 2017 made at Old Mutual.
This service is not acceptable at all.
I cannot understand why this process has been taken so long to be finalized after I had submitted all the documentations.
I urgently need my funds.
Old mutual ensured me that they will try to assist in getting my funds paid earlier. I have now been waiting nearly a month and nothing has been finalized yet.
I am now very frustrated in this process.
Could someone please urgently given me feedback as I need the money today.
20 June 2017,
Today will be exactly more than 15 - 21 working days after my request was in early May 2017 made at Old Mutual.
This service is not acceptable at all.
I cannot understand why this process has been taken so long to be finalized after I had submitted all the documentations.
I urgently need my funds.
Old mutual ensured me that they will try to assist in getting my funds paid earlier. I have now been waiting nearly a month and nothing has been finalized yet.
I am now very frustrated in this process.
Could someone please urgently given me feedback as I need the money today.