SN
Shudu N
1 reviews | Active since Sept 2012
14 Jul 2025, 11:31
******* OLD MUTUAL POLICIES
2 years back a policy was opened with **** names. Had to fill forms make calls just to stop it. On the 7th of July 2025 i received an email congratulating me on opening another policy that i have no clue about, this time they used my mothers name and theres no even a policy attached and its from the same person, a Mr Clarence Nethengwe Managing Director: Mass and Foundation Cluster. Is my information safe with Old Mutual and why do i have to suffer for something you guys are responsible for.
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Old Mutual's replyOfficial
14 Jul 2025, 12:44Good day Shudu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Jul 2025, 12:44
Official
Good day Shudu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management