kB
keikoa B

1 reviews | Active since Jul 2012

19 May 2025, 10:55

Old Mutual persistent harassment

If I could put 0 stars I would. This company has consistently harassed me with unsolicited phone calls for months. I have formally asked countless times for my information to be removed which I believe by law requires them to remove your info yet the calls continue and seem to be ramping up even. Each time I'm called no one can tell me how or where they got my information. I require a representative from Old Mutual to respond & prove to me where they got my information and since I have formally requested the removal of my information multiple times they need to show that they removed it and that I will not be subject to further harassment. Enough is enough

0
Replies (3)
Old Mutual
Old Mutual's reply19 May 2025, 11:02
Official
Good day

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,

kB
keikoa B's update02 Jun 2025, 14:01
Reviewer Update
I was told via email from Old mutual that they apologize and my number will be removed and I will not be contacted again. Yet here we are a few days later and receiving calls again. This is beyond ridiculous. Explain yourselves and I'm still interested in where and how you obtained my info in the first place??

Old Mutual
Old Mutual's reply02 Jun 2025, 14:44
Official
Dear Keikoa,

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Best regards,