Old Mutual (Pencare) the worst

Since the beginning of the year, I've been going back and forth with Old Mutual (Pencare) and we have opened a trust fund with them. However, my baby sister has been struggling to attend school due to transportation and also lacks hygiene products and which has brought now but pain to my family all because of their nonsense. I really don't recommend Old Mutual to anyone. Till today we are still struggling to get money we are going towards 4th Month of the year.