eS
esethu S
1 reviews | Active since May 2018
12 Feb 2025, 11:09
Old Mutual pay back my money that you took *****ulently from me
Old mutual is giving me the run around paying back the money took *****ulently from my payslip. They say I accepted a mandate electronically, when I have never done so. It so painful what they keep doing to me. They did the same in 2017. When I contact them they give me a story about it being with investigation, it has been 2 weeks now.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
12 Feb 2025, 11:22Good day Esethu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2025, 11:22
Official
Good day Esethu,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management