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Edward S

1 reviews | Active since Apr 2018

29 Jan 2021, 12:41

Old Mutual Pathetic Service

Trying to contact Old Mutual for three days via phone used many numbers including the head office number*** calls not answered after listening to many options and music , tried emailing using many mail addresses no reply besides Standard Bank I find this so frustration that a large organization such as Old Mutual treats customers as it does.

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Replies (1)
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Edward S's update05 Feb 2021, 10:58
Reviewer Update
Thank you so much Colleen Aanhuizen for the great service she has given me. She has been so supportive and has been a tremendous help in sorting out my problems with my Old Mutual policy.
10 out of 10 for Colleen THANK YOU SO MUCH

Old Mutual Should really do something to improve the call center as well as supplying correct email addresses on the website. As emails sent comes back as not read.