LM
Linda M
1 reviews | Active since Mar 2026
12 Sept 2026, 19:54
Old mutual opened a *****ulent policy for me.
I have serious problem with old mutual funeral insurance. The is a policy that was opened without my consent. I don't know how they manage to do that. I think the *****ster is an employee of old mutual because this is not the first incident. Please help me to Cance this policy and refund my money. If this practice continue I will cancel all my policies with old mutual and look for trustworthy insurance providers. To try and resolve this i went to Old mutual branch in DAVEYTON they told me that they cancelled .To my surprise the first installment went of on the 15 September 2026. I've seen this on my payslip for September.
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Replies (1)Old Mutual's replyOfficial
13 Sept 2026, 09:38Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Sept 2026, 09:38
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
