BM
Bulelani M
1 reviews | Active since Apr 2024
06 Aug 2025, 04:59
Old mutual opened a policy for me without my knowledge
Horrible service. De*****ed me and case still not decided after a year of it being lodged
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Replies (2)
Old Mutual's replyOfficial
06 Aug 2025, 07:51Good day Bulelani,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Aug 2025, 07:51
Official
Good day Bulelani,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
06 Aug 2025, 15:47Good day Bulelani,
This is an update on the matter.
We can confirm that this matter has been attended to and relevant communication has been shared with you directly via email.
Regards,
Old Mutual Complaints Management
This is an update on the matter.
We can confirm that this matter has been attended to and relevant communication has been shared with you directly via email.
Regards,
Old Mutual Complaints Management
Old Mutual's reply06 Aug 2025, 15:47
Official
Good day Bulelani,
This is an update on the matter.
We can confirm that this matter has been attended to and relevant communication has been shared with you directly via email.
Regards,
Old Mutual Complaints Management
This is an update on the matter.
We can confirm that this matter has been attended to and relevant communication has been shared with you directly via email.
Regards,
Old Mutual Complaints Management