RH
Roy H
1 reviews | Active since Mar 2013
08 Mar 2025, 16:00
Old mutual -old *******
If I could negative stars I would to be charged to replace a card, a card that expires June 2027, because the bank said the card needs to be replaced. ***** this, there are other banks that will happy to provide me a service I will be willing to pay for but why charge me for something you need done, and yet I still have a valid card.
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Old Mutual's replyOfficial
08 Mar 2025, 19:36Good day Roy
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply08 Mar 2025, 19:36
Official
Good day Roy
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,